HOMECARE CLINIC SERVICES FOR FOREIGN PATIENT TRAVELERS IN BALI

Abstract

Various health risks in tourism depend on the traveler's physical condition, and type of travel. Bali is a favorite tourist spot chosen by foreign tourists for vacation. An increase in the number of tourists will be followed by an increase in health risks, so a tourist clinic is needed. home care is a form of nursing service which is community nursing care carried out at home. This research is a descriptive research with qualitative methods. The informants in this study are nurses who work at the homecare clinic of foreign tourists. Researchers will explore information on informants related to homecare clinic services for foreign tourists. The results showed that foreign tourist patients will be handled by a team that includes a doctor, nurse and driver. The home care team carries medicines and backpacks containing patient care equipment. The homecare team gets foreign tourist patients through oncall and will go directly to the location of the foreign tourist patient. Regarding service assessment or evaluation, foreign tourist patients have not been able to assess the evaluation of the home care services they get, only limited to providing comments from social media. The conclusion of this study is that there is a need for operational standards in handling foreign tourist patients and home care service evaluation or assessment forms, so as to provide improved quality of home care services.